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Drucker Institute

The Drucker Institute is a social enterprise based at Claremont Graduate University. Our mission is strengthening organizations to strengthen society. Our programming is built on: YESTERDAY/TODAY/MONDAY*. “Yesterday” refers to our roots in Peter Drucker’s timeless wisdom. “Today” speaks to the urgency we know leaders feel when facing challenges and opportunities. And “MONDAY*” points to our ability to quickly move executives from ideas to action to results.

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About this Course

“TALK UP, LISTEN DOWN, SHARE ACROSS," will help you learn to communicate more effectively across your organization or team using the timeless insights of the late Peter Drucker.

The course will be delivered through: lectures by Drucker Institute instructors; dynamic animations to help you visualize concepts; excerpted readings from Drucker books; original video footage of Drucker himself; and engaging activities to get you moving from ideas to results.

In this course, you will learn:

  • Drucker's definition of "Sideways Communication"
  • How to use Drucker's "Manager's Letter," a tested framework for managing communication up and down the organization
  • How the individual can enjoy more success within the organization, and how the organization can enjoy more success overall, by communicating more effectively

You'll then come away with a concrete, personalized action plan for taking these lessons and putting them into practice immediately.